Client Relationship Manager
IC Markets
Job description
About the role
IC Markets is seeking a Client Relationship Manager to guide clients through onboarding, educate them on trading platforms, and maintain strong relationships with both clients and partners in the UAE.
Key responsibilities
- Assist new and existing clients throughout the onboarding process.
- Manage relationships with clients and partner organisations.
- Educate clients on the use of IC Markets’ trading platforms and product suite.
- Proactively contact clients by phone and email to promote services.
- Handle incoming client queries via telephone and email.
- Record all communications accurately in internal systems.
- Research regional business opportunities and support cross‑departmental initiatives.
- Monitor and achieve defined key performance indicators.
- Organise personal workflow and undertake additional tasks as required.
Required profile
- Fluent in Urdu/Hindi and proficient in written and spoken English.
- At least one year of experience in the Forex industry in a client‑facing role.
- Strong attention to detail and excellent written communication skills.
Required skills
- Trading platforms
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Published 1 month ago
Expires 1 week from now
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