Commercial Manager (Fintech)

About the role

A growing digital exchange business specialising in cross-border payments and international money transfers is looking for a commercially driven, results-oriented Commercial Manager. You will drive business growth, develop strategic commercial relationships and expand the client base across Africa and Europe. The role owns the full business development cycle, working closely with operations, compliance and finance to deliver a seamless client experience.

Key responsibilities

• Develop and execute commercial strategies to grow revenue and market presence across Africa and Europe.
• Identify, target and acquire new clients, including importers, trading companies and businesses with international payment needs.
• Leverage an established network of industry contacts to generate new business and build a strong pipeline.
• Build long-term relationships with key clients, strategic partners and commercial stakeholders.
• Identify new markets, opportunities and partnerships in cross-border payments and money transfers.
• Negotiate commercial agreements, pricing structures and partnership terms to maximise revenue and profitability.
• Manage the full business development cycle, from prospecting and acquisition to negotiation and relationship management.
• Monitor market trends, competitor activity and customer needs to spot growth opportunities.
• Work with operations, compliance and finance teams to ensure smooth client onboarding and service delivery.
• Achieve agreed sales targets, revenue objectives and commercial KPIs.

Required profile

• Proven experience as a Commercial Manager, Business Development Manager or similar in cross-border payments, international money transfers, remittances or digital financial services.
• Established network of importers, trading companies and potential clients across Africa and Europe.
• Demonstrable success in acquiring new clients, generating revenue and building profitable commercial relationships.
• Proactive, entrepreneurial mindset and ability to work independently and manage a sales pipeline.

Required skills

• Understanding of international payment flows, foreign exchange and the needs of cross-border businesses.
• Understanding of client onboarding and compliance requirements in the payments industry.
• Strong negotiation, communication, relationship management and business development skills.