Credit Administration Administrator

About the role

A multinational financial services organisation operating in the commercial vehicle industry is looking for an Administrator in Dubai. The role covers contract creation and implementation, account administration and account closure for the Middle East portfolio, under the supervision of the Business Development, Relationship Management and Credit Administration Management teams. It also involves maintaining a high service level for customers and contributing to continuous improvement.

Key responsibilities

• Generate contracts and accompanying documents after credit decision, create the contract file and follow up on originals being submitted and signed.
• Check that the down payment has been received and that the customer is not overdue before delivery; acquire insurance and registration documents from the customer and distributor.
• Coordinate vehicle handover, ensure ME participation on site where applicable, and follow up on the signed Acceptance Certificate.
• Process supplier invoices, draft ownership transfer letters, and keep contracts updated in View21, including customer address and bank detail changes.
• Follow up insurance expiries and prolongations, and monitor daily incoming payments and the regular overdraft list.
• Manage office consumables and equipment, keep meeting agendas up to date, and store cheques and originals in the company safe box.
• Prepare the monthly pipeline report and other portfolio statistics, and stay updated on credit policy, customs authorities, incoterms and overdue situations.
• Send proactive early reminders to customers, make follow-up calls on overdue payments, and use soft collection by phone reminders and letters.

Required profile

• Preferably a university degree in Finance or Economics; minimum high school degree in Economics.
• English is mandatory.
• Accuracy, structure, service orientation, cooperation, ability to work under pressure and improvement mindset.
• 1-2 years of experience.