Customer Care Representative – Call Center
Majid Al Futtaim · Doubaï
Job description
About the role
We are looking for a Customer Care Representative to join our MAF LifeStyle contact centre. The role focuses on delivering high‑quality service to our customers, handling inquiries and issues efficiently while supporting the overall performance of the team.
Key responsibilities
- Communicate personnel, operational and product issues to the appropriate Contact Center supervisor or manager.
- Process customer requests accurately and efficiently, using all available resolution options.
- Provide timely information to Contact Center associates and other company contacts.
- Participate actively in team and leadership meetings as required.
- Promote teamwork by working safely, respectfully and efficiently with all associates.
Required profile
- High School Certificate.
- Retail or sales background.
- Fluent in English and Arabic.
- At least 1 year of experience in customer service.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in the United Arab Emirates.
Salaries by job title
Apply in 30 seconds
Enter your email to apply. An account will be created automatically.
By continuing, you accept our terms of use.
Already have an account? Login
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
14 views · 0 interested
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
Majid Al Futtaim
Doubaï
Related job offers
-
Telesales Representative – Real Estate (Dubai)
Sky View Real Estate Doubaï -
Telesales Executive - Real Estate Experience Only
Oaklyn Real Estate LLC Doubaï -
Client Experience Agent – Call Center
IFZA Dubai Doubaï -
Call Center Executive – Customer Service Role
AmbeDominic Dubai -
Customer Service Representative
First Abu Dhabi Bank (FAB) Abu Dhabi