Customer Service Agent – Dubai
Employeur non precise · Dubai
Job description
About the role
A growing company in Dubai is looking for a Customer Service Agent to join its team and provide professional support to customers. The role involves handling inquiries across multiple channels and ensuring a high level of customer satisfaction. Candidates should be able to work collaboratively with internal teams and maintain accurate records of interactions.
Key responsibilities
- Handle customer inquiries through phone, email, and other communication channels.
- Provide accurate information about services and procedures.
- Resolve customer concerns in a professional and timely manner.
- Maintain a positive and helpful relationship with customers.
- Coordinate with internal teams when required.
- Record customer interactions and follow up on pending requests.
Required profile
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Ability to communicate professionally in English.
- Customer‑focused and responsible attitude.
- Freshers with strong communication skills are welcome.
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Published 1 hour ago
Expires 1 month from now
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Employeur non precise
Dubai