Customer Support Executive – Order Processing
Parisima Talent · Doubaï
Job description
About the role
The Customer Support Executive will provide exceptional service by handling inquiries, resolving complaints, and ensuring satisfaction across phone, email and other channels. This role focuses on order processing and aims to maintain high service quality while meeting response time targets.
Key responsibilities
- Respond to customer queries promptly and professionally.
- Resolve customer complaints and escalate complex issues when required.
- Maintain accurate records of customer interactions in the system.
- Follow up on customer requests and ensure timely resolution.
- Meet service quality and response time targets.
Required profile
- 1 to 3 years of customer service/support experience.
- Strong communication and problem‑solving skills.
- Customer‑focused with a positive attitude.
- Immediate joiners preferred.
Required skills
- Proficiency in MS Office.
- Experience with CRM systems.
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Published 5 hours ago
Expires 1 month from now
4 views · 0 interested
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Parisima Talent
Doubaï
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