Data Center Engineer Technician – UAE National (AWS)

About the role

AWS is looking for a Data Center Engineer Technician in Dubai, open exclusively to UAE nationals with a family book. The role is part of the Data Center Operations (DCO) team and focuses on maintaining and troubleshooting the hardware, networking and cooling infrastructure that keeps AWS cloud services running.

Key responsibilities

• Perform DCO procedures such as break‑and‑fix repairs, host‑level and rack decommissions, media removal and destruction, and act as a first responder.
• Troubleshoot hardware, fiber and networking issues using standard operating procedures and escalate when deviations occur.
• Operate across multiple process paths, making decisions on task execution while daily work is reviewed by supervision.
• Document work through tickets, SIMs and task tracking entries and present updates in team meetings.
• Support safety inspections, adhere to red‑zone protocols and contribute to operational excellence improvements.

Required profile

• UAE national with a valid family book.
• Experience troubleshooting and repairing computer hardware.
• Experience with computer networking.
• High school diploma or equivalent.
• Preferred: prior experience in a data‑center or other critical environment.

Required skills

• Computer hardware troubleshooting
• Computer networking
• Data‑center equipment handling