Director of Marketing and Communications

About the role

Reporting to the General Manager, the Director of Marketing and Communications will act as the primary brand ambassador for Fairmont The Palm, shaping and executing integrated marketing, public relations and communication strategies that drive brand exposure and revenue growth.

Key responsibilities

• Lead the marketing and PR department, ensuring strict adherence to brand standards.
• Develop and implement communication strategies in collaboration with Sales, Spa and Food & Beverage teams.
• Oversee hotel photography, creative direction for advertising, PR pitch calendars and produce at least two media releases per month.
• Create guest and sales collateral, build brand partnerships and design consumer event activations.
• Research market trends, financial and demographic data to identify opportunities.
• Plan and manage advertising across print, electronic, radio, social and direct mail channels.
• Support media interviews, crisis communications and reputation management.
• Present strategic insights to the executive committee and keep restaurant/spa listings up‑to‑date.
• Collaborate with digital marketing to produce compelling content for consumers and media.

Required profile

• 5‑8 years progressive experience in marketing and communications, preferably in luxury hospitality at a director level.
• Excellent written and verbal English communication skills.
• Proven ability to manage multiple projects with meticulous attention to detail.
• Strong leadership and stakeholder management across multiple properties.
• Ability to perform effectively under pressure in a fast‑paced environment.
• Bachelor’s degree or equivalent professional qualification.
• In‑depth knowledge of the UAE media landscape.

Required skills

What we offer

• Opportunity to lead marketing for a world‑class luxury resort.
• Dynamic, multicultural work environment on Palm Jumeirah.
• Competitive compensation package aligned with senior leadership roles.