Director of Residences - Ultra-Luxury Branded Residences (Pre-Opening)

About the role

A world-renowned luxury hotel group is seeking an experienced Director of Residences for a brand-new pre-opening ultra-luxury branded residences project in Dubai. The role leads the strategic vision, pre-opening and day-to-day running of the residence, shaping its culture and standards from day one.

Key responsibilities

• Act as the primary point of contact for homeowners, building trusted and personal relationships.
• Manage a complex network of stakeholders, from homeowners to ownership and senior leadership.
• Oversee resident-facing and technical services, from concierge and housekeeping to security and engineering.
• Create homeowner programmes, experiences and communication that build a true community.
• Own budgets, forecasting, cost control and full P&L accountability.
• Manage third-party suppliers, contractors and service partners.
• Lead, mentor and develop a high-performing operational team.

Required profile

• At least 2 years as Director of Residences or an equivalent senior leader in ultra-luxury branded residences or luxury hospitality.
• UAE experience and knowledge of the Dubai luxury landscape strongly preferred.
• Confident presenting to C-suite executives and high net worth owners, with a track record of handling high-profile owners with tact and discretion.
• Hands-on with budgets and operational efficiency.
• Fluent English.

What we offer

• A competitive tax-free package with participation in the company bonus plan, plus housing and transportation allowances.
• Private medical and life insurance, family benefits, an annual flight allowance for you and your dependants, and education support for your children.
• The opportunity to shape a landmark residence from pre-opening.