Director of Sales & Distribution

About the role

The Director of Sales & Distribution leads and manages all day-to-day sales activities, focusing on building long-term, value-based customer relationships that help achieve property sales objectives. The role also involves setting personal booking goals and recommending booking goals for direct reports.

Key responsibilities

• Work with the sales leader and management team to define and implement a sales plan covering revenue, customers and the market, and support the development of internal and external promotions.
• Drive maximum revenue through personal booking goals and by recommending booking goals for the sales team.
• Monitor day-to-day activities of direct reports, approve space release for catering in the absence of a Business Evaluation Manager, join sales calls, and handle proposals, contracts and customer correspondence.
• Analyse market data with sales systems, help Revenue Management complete six-period projections, and review guest satisfaction results for room and catering.
• Lead guest hospitality, gather feedback from guests and during pre- and post-convention meetings, and enforce Customer Service and Brand Standards.
• Build relationships with internal stakeholders and off-property sales channels such as the Event Booking Center, Market Sales and GSO, and attend trade shows and sales missions.
• Interview and hire management and hourly staff, and use on-the-job training tools.

Required profile

• A 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management or a related field with 3 years of sales and marketing experience, or a 4-year bachelor's degree with 1 year of experience.
• Experience in sales and marketing or a related professional area.