Director of Sales

About the role

Kempinski is looking for a Director of Sales in Dubai to lead, direct and motivate the Sales team and ensure the yearly sales budget is achieved and surpassed. The role covers overall responsibility for the Leisure, Corporate and Group segments and acts as the deputy to the Commercial Director in her or his absence.

Key responsibilities

• Help prepare the yearly revenue and expense budget and establish the financial, administrative and operational procedures to meet it
• Prepare and submit sales call schedules, call reports and monthly sales reports to the Commercial Director
• Ensure every salesperson has sales targets, a personal sales plan and a personal incentive, and set up monthly, quarterly and annual sales goals
• Follow up weekly sales reports, outstanding balances and leads, and analyse team performance to recognise successes and drive improvement
• Respond to enquiries within 24 hours, greet site inspections and build good relations with Kempinski Sales Offices
• Set up corporate rates, supervise group and travel agency quotations, and maintain files for corporate, group and travel trade accounts
• Manage reservations, including group and individual requests, and keep reservation centre databases up to date with the Reservations Manager
• Plan and take part in international fairs, road shows and trade shows, and propose promotional materials and activities
• Recruit and develop new talent, carry out on-boarding, and keep the team motivated and committed
• Monitor sales results such as room-night productivity and revenue, and propose corrective actions

Required profile

• Diploma in Business Administration specialised in Sales, or a first-cycle university degree
• At least three years of international managerial experience in a 4/5-star hotel's Sales & Marketing
• Ability to work and communicate in a multinational environment
• Negotiation, selling, organisational and problem-solving skills, with strong computer skills

Required skills

• Microsoft Office (Excel, PowerPoint, Word)
• Micros Fidelio
• Opera PMS
• Sales & Catering