Director of Sales - MICE & Groups

About the role

The Director of Sales - MICE & Groups will lead the property’s segmented sales effort, focusing on group, transient, association, and corporate segments. The role involves implementing sales strategies, achieving revenue goals, and ensuring guest and employee satisfaction.

Key responsibilities

• Work with sales leadership to develop and execute segment sales strategies and aggressive solicitation programs.
• Approve space releases for catering, participate in sales calls, and manage the operational aspects of booked business.
• Analyze market data, support revenue projections, and review guest satisfaction results to drive improvements.
• Lead customer service initiatives, gather guest feedback, and ensure compliance with brand and service standards.
• Develop and maintain relationships with internal and external stakeholders, including off‑property sales channels and key customers.

Required profile

• 2‑year degree in Business Administration, Marketing, Hotel & Restaurant Management, or related field with 3 years sales experience, OR a 4‑year degree with 1 year experience.
• Demonstrated ability to achieve personal booking goals and set goals for the sales team.