Director, Special Projects & Performance - MENA

About the role

Talabat, part of the Delivery Hero Group, is hiring a Director, Special Projects & Performance for its MENA region. This is a senior regional leadership role within the CIO office, covering all eight Talabat markets with a focus on food and quick commerce. The role drives business performance, owns cross-market strategic initiatives and acts as a key thought partner to the CIO and market Managing Directors. It leads a team of around five people and combines strategic weight with hands-on execution.

Key responsibilities

• Regional performance and P&L management: oversee business performance across markets, track trends and anomalies, and hold markets accountable to financial targets
• Annual budgeting, forecasting and Best Estimate cycles with market MDs and regional finance teams, plus data-driven performance reviews for ExCo
• Act as the CIO's right hand: prepare the CIO for ExCo reviews and regional check-ins, align strategic priorities and represent the CIO in cross-functional discussions
• Turnaround and special projects: travel regularly to markets, diagnose underperformance and co-develop recovery plans, and lead end-to-end strategic and special projects
• Innovation and AI: identify innovation opportunities, test and scale new tools, and lead AI adoption across performance functions
• Team leadership: build and lead a lean team, develop members into independent contributors and foster ownership and continuous improvement

Required profile

• 10+ years of experience in high-growth tech, market leadership or chief of staff roles, strategy, management consulting or investment banking
• Willingness and ability to travel regularly across the MENA region and work hands-on on the frontline
• Proven ability to operate at ExCo level and manage senior stakeholders across multiple markets
• Experience leading turnaround projects or cross-functional strategic initiatives end to end
• Comfortable with ambiguity and able to structure and act quickly

Required skills

• Strong financial acumen: P&L ownership, financial modelling and budgeting
• Highly analytical
• AI fluency: experience applying AI tools to improve analytical and operational efficiency