Document Controller – Document Management Specialist

About the role

The Document Controller ensures that all organizational documents are accurately managed, stored, and distributed in line with Khidmah’s policies and compliance requirements. This role supports smooth operations by maintaining document integrity, confidentiality, and timely availability.

Key responsibilities

• Provide general administrative and document control support to the Document Control Department and Line Manager.
• Generate, assign, and manage reference numbers for all Khidmah correspondence.
• Maintain, organize, and control document storage to ensure accuracy, traceability, and quick retrieval.
• Perform data entry, scanning, indexing, and filing of all document types.
• Utilize the Electronic Document Management System (EDMS) for timely upload and storage of records.
• Receive, check, and distribute incoming and outgoing mail to relevant departments.
• Coordinate with internal teams to transmit documents to external entities and track acknowledgments.
• Prepare and maintain master sheets, logs, and registers for document tracking.
• Support operational activities related to document handling and assist with driver movement record monitoring when required.
• Adhere to Khidmah’s health, safety, environmental, and information security policies.

Required profile

• Strong attention to detail and ability to maintain confidentiality of sensitive information.
• Excellent organizational skills with a focus on accuracy and traceability.
• Commitment to follow company policies, procedures, and compliance standards.
• Ability to foster effective working relationships with employees, clients, and stakeholders.

Required skills

• Proficiency with an Electronic Document Management System (EDMS).

What we offer

• Opportunity to work within a leading facilities management organization.
• Professional development and exposure to comprehensive document control processes.