Emiratization Receptionist – Customer Service at Service Center

About the role

Al-Futtaim Motors is seeking an Emiratization Receptionist to be the first point of contact for customers visiting the service centre in Dubai Festival City. The role focuses on delivering a warm, professional welcome and ensuring a smooth hand‑over to the appropriate sales or service executive.

Key responsibilities

• Greet and identify the needs of all customers entering the service centre.
• Provide a “World’s Warmest Welcome” and ensure customers feel acknowledged.
• Direct customers with appointments to the correct executive, facilitating a seamless transition.
• Maintain a courteous and professional atmosphere throughout the customer’s visit.
• Offer a warm send‑off to departing customers, reinforcing the brand’s customer‑centric values.

Required profile

• High school diploma.
• Emiratization status with a family book.
• Fluent English communication skills.
• Customer‑service experience is an advantage.
• Strong analytical and communication abilities.
• Motivated and passionate about cars.

Required skills

• Proficiency in Microsoft Excel.
• Good knowledge of Microsoft Office applications.

What we offer

• Full‑time permanent contract.
• Opportunity to work in a dynamic automotive environment.
• Exposure to leading automotive brands such as Lexus.