Executive Assistant – People & Intellectual Capital Group

About the role

The People & Intellectual Capital Group is seeking a proactive Executive Assistant to support the Group Head. You will ensure smooth daily operations, manage schedules, and act as a liaison between internal teams and external partners.

Key responsibilities

• Organise meetings, appointments, and discussions for the Group Head, maintaining internal discipline of the office.
• Prepare and distribute the daily schedule of meetings, appointments, and engagements.
• Follow up regularly with Unit Managers and other Group Heads as required.
• Coordinate travel arrangements, hotel bookings, stationery requests, and liaise with procurement and admin units.
• Mediate between stakeholders, including end‑users, admin staff, and external vendors on administrative matters.
• Track and follow up on requests logged with the Admin Helpdesk, Technology Helpdesk, and CAD for maintenance, access administration, hardware purchases, and expense reimbursements.
• Process staff reimbursements and claims in line with company policy.
• Assist with onboarding new joiners within the People & Intellectual Capital Group.

Required profile

• High level of maturity and strong communication skills.
• Excellent interpersonal abilities and a good command of English.
• Ability to manage stressful and time‑critical situations.
• Understanding of HR systems and procedures.
• Proficient computer skills, particularly with MS Office and Outlook.

Required skills

• Microsoft Office
• Outlook