Food & Beverage Administrator
Sheraton Hotels & Resorts · Dubai
Job description
About the role
The Food & Beverage Administrator at Sheraton The Walk Dubai ensures accurate reservation handling, supports guest services, and assists in team management within a full‑time, on‑site environment.
Key responsibilities
- Process reservation requests, changes, and cancellations via phone, fax, or mail, verifying room availability, rates, and policies.
- Oversee accuracy of room blocks, reservations, and group market codes, and input data into the reservation system.
- Communicate company values to new employees, assist in training, scheduling, and coaching staff.
- Handle guest inquiries, special requests, and resolve issues, escalating when necessary.
- Set up billing accounts according to accounting policies and maintain confidentiality of proprietary information.
Required profile
- High school diploma or G.E.D. equivalent.
- At least 2 years of related work experience.
- Minimum 1 year of supervisory experience.
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Published 6 hours ago
Expires 2 weeks from now
5 views · 0 interested
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Sheraton Hotels & Resorts
Dubai