Food & Beverage Associate

About the role

Miral Experiences, which operates world-class attractions such as Ferrari World Yas Island, is hiring a Food & Beverage Associate. The role delivers exceptional dining experiences through attentive guest engagement, accurate order handling and strict adherence to food safety and company policies.

Key responsibilities

• Engage guests personally, listen to their preferences and follow greeting and seating protocols
• Assist with menu selection, suggest wine, drinks and sides, and process orders accurately with timely kitchen communication
• Manage opening and closing routines, serve dishes and beverages to standard, and act as a host introducing staff to guests
• Resolve guest concerns promptly using company recovery procedures
• Keep the restaurant clean, maintain equipment, restock supplies and coordinate stock deliveries with the warehouse
• Run upselling initiatives, manage seating and waiting lists, and enforce HACCP food safety standards
• Handle cash carefully, run the cash register, balance daily floats, submit sales reports and follow lost & found procedures
• Use machinery and hazardous materials only after training, and help with cleaning, merchandising and training

Required profile

• High school diploma or equivalent
• At least 1 year of experience in food and beverage service
• Proven experience in secure cash handling and POS operations, including shift balancing
• Knowledge of upselling techniques and a broad understanding of food and beverage products
• Desirable: hospitality degree or higher diploma, 2+ years in F&B, banquet or event coordination experience, and fluency in English and Arabic