Friendly Waiter/Waitress for Fast‑Paced Restaurant

About the role

Kitopi is seeking a friendly, attentive, and efficient Waiter/Waitress to deliver an excellent dining experience for guests in a fast‑paced environment.

Key responsibilities

• Greet and welcome customers as they arrive.
• Present menus, answer questions and make recommendations.
• Take accurate food and drink orders using POS systems.
• Serve food and beverages promptly and professionally.
• Check on customers throughout their meals to ensure satisfaction.
• Handle complaints or requests with patience.
• Process payments and issue receipts.
• Maintain cleanliness and organization of tables and service areas.
• Work closely with kitchen and bar staff to ensure timely service.

Required profile

• Previous experience in a restaurant or customer‑service role preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast‑paced environment.
• Friendly, positive attitude with a team‑player mindset.
• Basic math skills for handling cash and POS systems.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• High school diploma or equivalent is a plus.

What we offer

• Extensive learning opportunities with hard and soft skill training.
• Customized trainings and an international, diverse, inclusive environment.
• Team activities, social events and annual leave as per company policy.
• Medical insurance covering necessary services.
• Yearly get‑together for Frontliner Champions.