Front Desk Administrator - Dental Clinic

About the role

A premium dental clinic in Dubai is hiring a Front Desk Administrator. The clinic wants someone who builds warm, trusting relationships with patients, listens, communicates with genuine care and presents its services confidently, rather than just handing out forms and booking appointments.

Key responsibilities

• Welcome and assist patients on arrival
• Schedule, confirm, reschedule and cancel appointments
• Advise patients on services, pricing and current offers
• Communicate with patients by phone and messaging apps
• Handle payments and process insurance eligibility and approvals
• Maintain patient records and day-to-day documentation
• Coordinate front-desk operations and keep the reception area tidy
• Follow confidentiality standards and internal clinic procedures

Required profile

• Based in the UAE with local front-desk or customer-service experience
• 2+ years in a front-desk, reception or guest-relations role
• Fluent English; Arabic is a strong advantage
• Nice to have: experience in a dental, medical or aesthetic clinic, knowledge of dental terminology, additional languages, experience with premium-segment clients

Required skills

• Confident sales, phone and appointment-handling skills
• Comfortable handling payments and basic invoicing
• Confident MS Office user

What we offer

• Official employment under UAE labor law
• Medical insurance
• Full-time role on a 24-month contract
• Salary from AED 7,000 per month plus bonuses
• A friendly team and opportunities for professional growth