Front Desk Agent

About the role

Radisson Hotel Group is looking for a Front Desk Agent to join its team at Radisson Dubai DAMAC Hills. The role covers the entire guest journey from check-in to check-out, working alongside the Front Office Team to deliver a high level of guest satisfaction.

Key responsibilities

• Deliver exceptional service and create positive guest experiences from check-in to check-out and everything in between
• Ensure all aspects of the guest journey are handled to the highest standard
• Work proactively with the team to keep the front office running smoothly

Required profile

• A flexible, positive attitude
• An eye for detail and a creative approach to solving problems
• Passion for creating extraordinary service
• Ability to work as part of a team
• Experience in a similar position is beneficial

Required skills

• Strong verbal communication skills
• Patience and empathy

What we offer

• Salary of AED 1,900 and a service charge average of AED 700
• Accommodation and transportation provided (Al Khail Gate)
• Duty meals and medical insurance
• Annual leave and a biennial flight ticket as per company policy
• Career growth opportunities within the organization
• Up to 53% off stays at Radisson hotels worldwide as a Team Member, plus discounts on breakfast, food and beverage and spa