Front Desk Receptionist

About the role

The Front Desk Receptionist is the first point of contact for visitors and clients, ensuring a professional and welcoming environment. This role manages the reception area, handles phone calls, and supports office operations through meeting room coordination and general administrative tasks.

Key responsibilities

• Greet and assist visitors, clients, and vendors courteously.
• Maintain a tidy, presentable reception area at all times.
• Answer and direct incoming phone calls to the appropriate departments.
• Manage meeting room bookings, prepare rooms with required equipment, and ensure cleanliness after use.
• Coordinate with internal teams to confirm meeting requirements and handle special requests.
• Maintain visitor logs, issue badges, and enforce security protocols.
• Provide general administrative support, including office supply management and internal directory updates.
• Troubleshoot basic office equipment and liaise with IT support when needed.

Required profile

• Diploma or bachelor's degree in Business Administration, Office Management, or a related field (preferred).
• 2‑3 years of experience as a receptionist or front‑desk assistant, preferably in real‑estate or hospitality.

Required skills

• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience using meeting room booking systems.