Front Office Host – Russian Speaker
Waldorf Astoria Kuwait · Ras Al Khaimah
Job description
About the role
Join the front office team to create memorable first impressions for guests. As a Front Office Host who speaks Russian, you will ensure smooth check‑in and check‑out experiences while delivering the warmth and light of hospitality.
Key responsibilities
- Greet guests, complete check‑in, assign rooms and issue keys.
- Process check‑out, verify charges, handle payments and issue receipts using the POS system.
- Provide comprehensive information about hotel facilities, room types, rates, promotions and local attractions.
- Promote hotel amenities and services through up‑selling techniques to maximize revenue.
- Respond to guest requests, resolve concerns promptly and manage communications.
Required profile
- Passion for delivering warm hospitality experiences.
- Integrity and commitment to doing the right thing.
- Leadership mindset that inspires others.
- Team‑oriented attitude.
- Ownership and accountability for tasks.
- Urgency and discipline to act in the moment.
Required skills
- Proficiency with point‑of‑sale (POS) systems for check‑in and check‑out transactions.
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Published 6 hours ago
Expires 1 week from now
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Waldorf Astoria Kuwait
Ras Al Khaimah
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