Gaming Supervisor - Table Games Operations

About the role

Wynn Al Marjan Island is seeking a Gaming Supervisor to join its Table Games Operations team at the upcoming integrated resort. The role involves overseeing live table game sessions, ensuring compliance with procedures, and delivering high‑quality guest service in a 24‑hour environment.

Key responsibilities

• Supervise gaming specialists during live game operations and ensure adherence to procedures.
• Provide on‑the‑job coaching and support to maintain game integrity and service quality.
• Identify performance gaps and escalate training needs to the Area Manager.
• Oversee assigned tables, ensuring games run efficiently, securely, and within operational limits.
• Monitor team performance, game pace, and guest interactions, reporting any deviations.
• Ensure compliance with gaming policies, procedures, and government regulations.
• Handle guest inquiries and minor disputes professionally, escalating when necessary.
• Manage proper handling of chips, cards, and other table‑game assets, and monitor table limits.
• Report suspicious activity, equipment issues, or procedural deviations to the Area Manager.

Required profile

• High school diploma; further education in hospitality or gaming preferred.
• 1–2 years’ experience in table games or gaming operations.
• Experience supervising or mentoring gaming specialists is an advantage.
• Solid understanding of table games procedures and compliance standards.
• Strong communication and interpersonal skills with a guest‑focused demeanor.
• Attention to detail, ability to observe and respond quickly, and team‑oriented attitude.
• Basic proficiency in MS Office and gaming systems.
• Willingness to work varied schedules in a 24‑hour operation, including weekends and holidays.

What we offer

• Attractive salary paid in AED.
• Excellent leave policy and comprehensive healthcare package.
• Incentive programs and additional employee benefits.
• Opportunity to build a career with Wynn Resorts, a globally recognized hospitality brand.