Guest Experience Expert – Guest Relations Officer
Le Méridien Hotels & Resorts · Dubai
Job description
About the role
The Guest Experience Expert delivers memorable, personalised service throughout a guest’s stay. Working across the property, you will proactively address guest needs, ensure smooth operations and showcase local highlights, all while upholding Le Méridien’s high standards of hospitality.
Key responsibilities
- Process operational tasks and guest requests promptly, ensuring a seamless experience from check‑in to check‑out.
- Complete daily reports and share local area highlights to enhance guest itineraries.
- Move, lift, carry, push, pull and place objects up to 10 lb without assistance as part of hands‑on service delivery.
- Maintain a safe workplace, follow company policies, protect assets and uphold confidentiality.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience needed.
- No specific license or certification required.
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Published 6 hours ago
Expires 2 weeks from now
6 views · 0 interested
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Le Méridien Hotels & Resorts
Dubai