Guest Transport Planner

About the role

Etihad Airways is looking for a Guest Transport Planner to lead the planning, control and optimisation of its guest transportation operations. The role bridges strategy and execution, turning demand forecasts into capacity plans while ensuring a premium end‑to‑end guest experience.

Key responsibilities

• Develop demand forecasts using flight schedules, marketing trends and historical data, and translate them into optimized transportation schedules and capacity plans.
• Monitor daily transportation operations, resolve capacity gaps, delays and service disruptions, and coordinate responses to irregular operations.
• Manage vendor performance against SLAs, drive corrective actions, and maintain strong relationships through regular reviews.
• Produce and analyse operational reports, track KPIs and implement continuous‑improvement initiatives.

Required profile

• Bachelor's degree in a related field.
• 5+ years of experience in transportation, logistics or operational planning.
• Strong knowledge of UAE geography.
• Experience in real‑time operations control and vendor coordination.
• Background in aviation or mobility services preferred.
• Understanding of in‑house and outsourced transportation management, including financial impact and operational logistics.

Required skills

What we offer

• Tax‑free salary package.
• Housing allowance.
• Flight benefits.
• Medical coverage.