Head Waiter / Head Waitress (Russian Speaker) - Room Service

About the role

Kerzner International is recruiting a Head Waiter or Head Waitress (Russian speaker) for the Food & Beverage team at One&Only The Palm Hotel in Dubai. The role supports the Restaurant Manager and Assistant Manager in maintaining resort standards, and involves leading, supervising and motivating staff to the highest professional standards in line with standard operating procedures.

Key responsibilities

• Present yourself in a way that adds life and energy to the outlet and maintains a professional attitude towards guests and colleagues.
• Ensure mise en place is correctly prepared before service begins.
• Prepare all food and beverage requests within the resort's time parameters, with excellent product knowledge of the menu and other items offered.
• Keep the design and layout of restaurant and bar equipment flawless and reflect the resort's image.
• Delegate responsibilities to service personnel and ensure tasks are completed.
• Stay updated on resort happenings, including guests in-house, arrivals and departures and daily events.
• Report incidents of breakage, equipment repair and maintenance to the Team Leader or Supervisor, and attend team events and required training.
• Maintain energy and water conservation, personal hygiene and company and statutory hygiene standards in all work areas.

Required profile

• Minimum of 1-2 years' experience in an upscale 5-star hotel or resort environment.
• Strong F&B knowledge is a must.
• Excellent personal and interpersonal skills, with the ability to build strong relationships with high-profile and diverse clientele.
• Dynamic team player providing the highest standard of service.
• Excellent communication in English; an additional language is highly regarded.