Hostess – Restaurant & Bar

Sofitel · Dubai

New

🇬🇧 English

Job description

About the role

Sofitel Dubai The Palm is seeking a professional Hostess to manage the front‑of‑house experience for its Laguna Beach Restaurant and Bar. The role involves greeting guests, handling reservations, and ensuring smooth seating operations in a luxury 5‑star environment.

Key responsibilities

Maintain complete knowledge of the dining room layout, table setups, capacity, and reservation procedures.
Answer telephone calls within three rings, using proper salutations and etiquette, and record reservations or cancellations.
Greet guests at the restaurant entrance, seat them according to the floor plan, and present the menu.
Keep the hostess stand, menus, and check folders clean, organized, and fully stocked.
Monitor waiting lines during peak periods and coordinate seating to ensure fair distribution among waitstaff.

Required profile

Relevant degree or diploma in Hospitality or Tourism Management.
Minimum two years of experience in hotel or restaurant operations.
Strong customer service, communication, and interpersonal abilities.

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Published 5 hours ago

Expires 2 weeks from now

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Sofitel

Dubai

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