Hotel Cleanliness Supervisor

About the role

Sheraton The Walk Dubai is looking for a Hotel Cleanliness Supervisor. The role checks that rooms and public areas meet quality standards after cleaning, supports housekeeping management and acts as a liaison between housekeeping, engineering, front office and laundry.

Key responsibilities

• Inspect guest rooms, public areas and the pool after cleaning to ensure quality standards
• Run sold room reports, verify room status, identify discrepant rooms and prioritise room cleaning
• Update the status of departing guest rooms and prepare, distribute and communicate room assignment changes
• Document and resolve discrepant rooms with the Front Desk and share issues with the next shift
• Complete required paperwork and assist management with hiring, training, scheduling, evaluation, counselling, discipline and motivation of staff
• Follow company and safety policies, report maintenance problems and safety hazards, and complete safety training and certifications
• Welcome guests, anticipate their needs, assist people with disabilities and speak clearly and professionally

Required profile

• High school diploma or G.E.D. equivalent
• At least 1 year of related work experience
• At least 1 year of supervisory experience
• Physical ability to move objects up to 55 pounds, handle a loaded housekeeping cart and stand or sit for long periods