Housekeeping Coordinator

About the role

Anantara Hotels & Resorts is hiring a Housekeeping Coordinator for its Desert Islands Resort & Spa in Abu Dhabi. The role coordinates the daily activities of the Housekeeping department, keeps room status and guest requests flowing smoothly between Housekeeping and Front Office, and maintains accurate records of supplies, linen and equipment.

Key responsibilities

• Coordinate the daily activities of the Housekeeping department and keep communication within the team smooth.
• Work with Front Office on room status, room priorities and guest requests.
• Prepare and update daily room status reports and housekeeping assignments, and follow up on room readiness so rooms are released on time.
• Receive and coordinate guest requests and communicate maintenance issues and room defects to the relevant departments, following up on completion.
• Maintain records of housekeeping supplies, linen, guest amenities and equipment, and coordinate linen and uniform requirements with the relevant teams.
• Keep proper records and documentation of Housekeeping operations, record lost and found items, and assist management with daily reports and administrative tasks.
• Support scheduling, attendance and daily operational coordination, and pass on important updates and instructions to team members.
• Ensure compliance with hotel standards, health and safety requirements and departmental procedures, and help keep communication effective between Housekeeping, Front Office, Engineering and other departments.

Required profile

• Previous experience in a Housekeeping or hotel operations role.
• Experience as a Housekeeping Coordinator or in a similar administrative/coordination role is preferred.
• Good communication and organisational skills, strong attention to detail and ability to maintain accurate records.
• Ability to coordinate multiple tasks and priorities in a fast-paced environment and to work under pressure to meet deadlines.
• Flexible to work shifts, weekends and public holidays.
• Positive, proactive and team-oriented attitude.

Required skills

• Good knowledge of hotel housekeeping operations and room status procedures.
• Basic computer skills and experience with hotel systems is an advantage.