HR Operations Administrator (Fixed‑Term)

About the role

We are seeking an HR Operations Administrator on a fixed‑term basis to join our regional People Operations team in Dubai. You will be the heartbeat of transactional HR services, ensuring precise and caring administration throughout the employee lifecycle.

Key responsibilities

• Act as Tier 1 HR Support Agent, monitoring, triaging and resolving daily HR queries, escalating complex cases to Tier 2.
• Process employee requests such as salary letters, bank verifications and policy‑compliant reimbursements.
• Provide basic HR data reports and system extracts (distribution lists, exit reports) to authorized team members.
• Partner with the People Operations Manager to share feedback on query trends and drive continuous service improvement.
• Monitor daily HCM tasks, ensuring accurate data entry and smooth integration with downstream systems.
• Perform manual data entry and verify automated entries (overtime, commissions, variable payroll inputs) to support monthly payroll validation.
• Run regular data quality checks to keep digital employee records accurate, compliant and up‑to‑date.

Required profile

• Excellent written and verbal communication with a strong customer‑service mindset.
• Highly organized, able to prioritize and multitask in a fast‑paced environment.
• Exceptional attention to detail and pride in delivering error‑free data administration.
• Commitment to continuous learning and professional development.

Required skills

• Proficiency in Microsoft Excel.
• Experience with HR Information Systems (e.g., SAP, Workday, other HCM platforms).