In-Room Dining Waiter/Waitress

About the role

Park Hyatt Dubai is hiring a full-time In-Room Dining Waiter/Waitress. The role delivers exceptional food and beverage service to guests inside their rooms, suites and villas, with prompt, professional and personalized service that maintains high standards of presentation, quality, confidentiality and luxury hospitality.

Key responsibilities

• Deliver food and beverage orders to guest rooms, suites and villas in a timely, professional and courteous manner.
• Check orders before delivery for accuracy, presentation, temperature and completeness.
• Set up in-room dining experiences to standard, including table arrangements, trolley presentations and special guest requests.
• Know the menu, ingredients, preparation methods, promotions and beverages, and handle dietary requirements, allergies and preferences accurately.
• Maintain regular contact with guests and respond quickly to extra requests or service recovery needs.
• Coordinate with kitchen, stewarding and front office teams.
• Prepare, maintain and replenish service stations, equipment and supplies; collect trays and trolleys while keeping guest privacy.
• Process guest checks, post charges and handle cashless or cash transactions correctly.
• Keep preparation and storage areas clean, hygienic and organized, and promote dining experiences to support revenue.

Required profile

• Diploma or certification in Hospitality, Hotel Management or a related field preferred.
• At least 1 year of experience in in-room dining, restaurant service or F&B operations in a luxury setting.
• Strong knowledge of food and beverage service standards, dining etiquette and guest service principles.
• Excellent communication skills and attention to detail.
• Ability to work efficiently under pressure.