Income Auditor

About the role

Mandarin Oriental Jumeira, Dubai, is looking for an Income Auditor to join its Finance team. The role covers the accounting of all daily hotel income, ensuring monthly revenue is posted to the accounting system on the first day of each month, and reviewing and reconciling revenue, settlements and related reports.

Key responsibilities

• Ensure all rebates, allowances and discounts are properly authorised according to hotel policy; deviations are reported to the Director of Finance.
• Prepare and distribute the Daily Revenue Report on time, and verify, monitor and review revenue and night audit reports.
• Keep daily revenues and settlements in balance between PMS and POS, summarise them in journal entries with the correct chart of accounts, and reconcile all revenue centres daily.
• Reconcile banquet event orders and guest charges, review housekeeping discrepancy reports, and include paid-out, allowance, rebate and F&B void reports in the daily audit package.
• Verify credit card terminal settlement, record transactions correctly and handle charge-back disputes with the Director of Finance's approval.
• Update foreign exchange rates in the PMS, review no-show and complimentary room requests, and ensure gift certificate sales are accounted for.
• Assist the General Cashier with surprise float counts, zero out clearance accounts at month end, reconcile cash responsibility forms, the guest ledger and the General Ledger, and prepare month-end reconciliations.
• Report audit findings, follow up errors and discrepancies, and complete other reports and tasks requested by management.

Required profile

• Diploma or degree in Hotel Management and/or Accounting, or equivalent.
• At least 2-3 years' experience as an Income Auditor in a hotel; pre-opening experience preferred.
• Able to work in a pre-opening environment and on a flexible schedule.
• Excellent verbal and written English, proactive communication, and high managerial and supervisory skills.
• Commitment to local corporate policies and a safe, prudent, organised working manner.

Required skills

• PMS, POS and accounting systems (Springer Miller, InfoGenesis and SUN preferred).
• Microsoft Office, mainly Excel.

What we offer

• Learning and development programmes tailored to each stage of the career.
• The MOstay programme offering complimentary nights and attractive rates for colleagues and their families.
• Health benefits and wellness programmes.
• A competitive salary and benefits package.