Information Technology Manager

About the role

We are partnering with a leading, well‑established organisation in Dubai to recruit an experienced IT Manager to support enterprise‑wide technology operations, infrastructure, and cybersecurity functions. This senior technical leadership position reports directly to the Group Head of IT.

Key responsibilities

• Oversee enterprise IT infrastructure, networking, cybersecurity, and unified communications.
• Manage and optimise LAN/WAN, SD‑WAN, firewalls, data centres, cloud environments, and network security.
• Lead cybersecurity operations including SIEM, endpoint protection, vulnerability management, incident response, and ISO 27001 compliance.
• Oversee enterprise telephony systems such as PBX, SIP trunking, VoIP, and unified communications platforms.
• Manage IT infrastructure projects, disaster recovery, business continuity, and technology upgrades.
• Lead technical teams, manage vendors and budgets, and ensure operational efficiency and service availability.
• Provide technical recommendations and strategic guidance to senior management.

Required profile

• 10+ years progressive IT experience with proven infrastructure and team‑management background.
• Strong hands‑on expertise across cybersecurity, enterprise networking, and telephony.
• Advanced knowledge of Cisco networking, Fortinet/Palo Alto firewalls, SIEM, EDR/XDR, and enterprise security technologies.
• Practical experience with PBX, SIP trunking, VoIP, and unified communications.
• Understanding of ISO 27001, IT governance, disaster recovery, and business continuity.
• Relevant certifications such as CISSP/CISM, CCNP/CCIE, ISO 27001 Lead Implementer/Auditor.
• Proven ability to manage technical teams, vendors, budgets, and complex projects.
• Excellent communication and stakeholder‑management skills; UAE experience is highly desirable.

Required skills

• Cisco networking
• Fortinet firewalls
• Palo Alto firewalls
• SIEM
• EDR/XDR
• ISO 27001
• PBX
• SIP trunking
• VoIP
• LAN/WAN
• SD‑WAN
• Cloud environments
• Data centre management