IT Administrator

About the role

Orbitworks, a satellite manufacturing company based in Abu Dhabi, is looking for an IT Administrator to own the systems, networks and technology that support its operations. The role keeps infrastructure reliable, secure and recoverable, provides hands-on IT support across offices, labs and cleanrooms, and covers backup and disaster recovery, connectivity, endpoint management and business continuity. It is an individual contributor position with external technology and security partners.

Key responsibilities

• Maintain and troubleshoot networks, firewalls, VPNs and virtualized environments, and manage resilient connectivity across sites including multiple internet connections and WAN failover.
• Own backups across virtual machines, Google Workspace, Dropbox and onsite storage, verify daily completion, resolve failures and keep offsite and immutable copies.
• Run monthly restore drills, isolated cyber recovery testing and quarterly continuity exercises, document results and update recovery procedures.
• Ensure the alternative operating site has the connectivity, backup access and infrastructure needed, and coordinate IT power resilience with Facilities.
• Work with external security partners to address assessment findings and harden infrastructure, access controls, MFA and endpoint security.
• Resolve hardware, software, permissions and collaboration tool issues; configure and manage Mac and Windows laptops, mobile devices and MDM.
• Coordinate onboarding and offboarding with the People team, maintain meeting room AV systems and support devices used in labs, manufacturing and the cleanroom.
• Manage vendors, documentation and reporting, maintain runbooks and offline emergency instructions, support audits and report to leadership.
• Deliver infrastructure improvements and help set up new office and lab environments as the company grows.

Required profile

• At least 6 years of IT experience, including 2 years owning infrastructure as the primary or sole administrator.
• Hands-on experience with backup, disaster recovery and restore testing.
• Strong troubleshooting skills and the ability to prioritize and resolve issues independently.
• Clear written communication, able to produce technical documentation and explain risks, progress and recovery readiness to business leaders.

Required skills

• Corporate networking: LAN/WAN, VPNs, firewalls and multi-WAN failover.
• Practical experience administering Google Workspace.
• Single sign-on, mobile device management and access controls on Mac and Windows.
• Nice to have: Cisco Meraki and Synology, business continuity programmes or ISO 22301, manufacturing or cleanroom environments, Linux, Jira and Confluence.