Manager, Sales - MICE and Corporate

About the role

The Meydan Hotel, set beside Dubai's Meydan Racecourse, is looking for a Manager, Sales - MICE and Corporate. The role drives corporate and MICE sales in line with the hotel's annual commercial plan, developing corporate accounts and MICE partnerships, converting qualified opportunities and maximising profitable business.

Key responsibilities

• Identify and secure new corporate and MICE business from companies, event agencies, meeting planners, DMCs and other partners.
• Develop and execute market plans, including strategic account plans for key clients and high-potential prospects.
• Set and deliver individual sales objectives for room nights, revenue, leads, activities, account production and conversion, reporting progress to leadership.
• Carry out sales activities such as client calls, appointments, site inspections, presentations, trade shows, fam trips and roadshows, recording everything in Opera Sales & Catering.
• Maximise room, meeting and event revenue from corporate and MICE accounts while considering profitability and business mix.
• Retain and grow assigned accounts through regular production reviews, account plans and targeted acquisition.
• Maintain accurate account records, enquiries, pipeline, forecasts and conversion status in Opera Sales & Catering.
• Resolve client issues, coordinate with Events and Operations on confirmed MICE business and escalate concerns when needed.
• Monitor market developments, competitor activity and industry trends, and refer opportunities from other sectors to the right sales team.
• Collaborate with the Director of Sales & Marketing, Revenue, Reservations, Events and Marketing teams on pricing, proposals and commercial plans.
• Manage corporate RFPs, annual rate agreements and MICE proposals, and use data to guide sales decisions.

Required profile

• Diploma in Business Management or equivalent.
• Minimum of 5 years in a similar position within a five-star hotel.
• GCC experience preferred; in-depth knowledge of the UAE corporate and MICE markets.
• Proven corporate and/or MICE account management, business development and sales conversion experience.
• Ability to work under pressure, meet deadlines and collaborate cross-functionally.

Required skills

• Corporate contracting, RFP processes, MICE proposals, commercial negotiation and service level agreements.
• Data analysis and interpretation.
• Excellent presentation, communication and interpersonal skills.