Medical Coder / Receptionist

About the role

Liverpool Medical Center in Bur Dubai, Dubai, is looking for a full-time Medical Coder / Receptionist to support its healthcare team. The role covers medical coding, insurance claims processing, patient registration and front-desk administration, while keeping medical records accurate and confidential. Applicants familiar with UAE health insurance procedures and DHA medical coding standards are encouraged to apply.

Key responsibilities

• Perform accurate medical coding and keep medical documentation complete and organised.
• Process insurance claims, submissions and resubmissions according to applicable procedures.
• Coordinate with insurance providers on claim questions and resolve processing issues.
• Monitor claims and support timely submission and follow-up.
• Manage front-desk operations, including patient registration and appointment scheduling.
• Assist patients with enquiries and provide courteous, professional service.
• Support daily clinic administration and work with healthcare staff to keep operations efficient.
• Handle patient information and medical records accurately and confidentially.

Required profile

• Previous experience in medical coding and healthcare administration.
• Estimated qualification: Bachelor's degree or diploma in Health Information Management, Medical Coding, Healthcare Administration or a related field.
• Familiarity with UAE health insurance procedures, DHA regulations and medical coding standards.
• Strong communication, organisational, record-keeping and problem-solving skills.
• Ability to work as a team with healthcare professionals and administrative staff.