Minibar Attendant

About the role

Fairmont Ajman, a beachfront 5-star hotel in Ajman, is looking for a Minibar Attendant. You will enhance the in-room guest experience by keeping minibar facilities consistently stocked, clean and well maintained, so guests have convenient access to a well-presented selection of food and beverage offerings.

Key responsibilities

• Replenish guest room minibars according to hotel standards and product par levels, and check them daily for expiry dates.
• Record minibar consumption and update charges accurately, and check postings to avoid billing discrepancies.
• Check minibar fridges for cleanliness, functionality and temperature, and arrange products properly.
• Monitor stock levels, report shortages, run regular inventory checks and follow FIFO stock rotation.
• Report damaged, missing, expired or incorrectly charged items to the supervisor, and coordinate with Front Office, Housekeeping and F&B teams.
• Respond promptly to guest requests about minibar replenishment and enquiries.
• Keep storage areas, trolleys and equipment clean and organised, and follow hygiene, food safety and guest privacy procedures.
• Minimise wastage, maintain professional grooming and perform other duties assigned by the Supervisor or Department Head.

Required profile

• Previous experience in minibar operations, housekeeping, food and beverage or a similar hospitality role is an advantage.
• Good command of spoken English; additional languages are an advantage.
• Attention to detail, numerical accuracy, organisation and time management.
• Ability to work independently and in a team, and flexibility to work shifts, weekends and public holidays.
• Able to move between guest rooms and storage areas, lift and carry supplies and stand for long periods.

Required skills

• Basic knowledge of food and beverage products and stock handling.
• Basic computer skills and familiarity with hotel operating systems preferred.

What we offer

• Medical coverage as per company policy.
• Meals on duty.
• Discounted room rates via the Heartist card and restaurant discounts.
• Learning opportunities and development programmes through the Academy.
• Career growth within the hotel and across Accor's global network.