Mobile Network Engineer (TxM)

About the role

A UAE-based telecom operator is looking for a Mobile Network Engineer to act as technical and process leader for the operation and maintenance of mobile and wireless networks. The role covers shift-based network surveillance, incident handling and traffic re-engineering to restore degraded KPIs.

Key responsibilities

• Handle network and service surveillance during shifts and report critical and major issues to management following the company escalation matrix.
• Escalate critical network issues to service partners, stakeholders and management in line with the escalation matrix.
• Perform traffic re-engineering, link capacity upgrades and node version upgrades to resolve KPI degradation caused by wireless network limitations.
• Initiate and manage performance and acceptance requests.
• Troubleshoot, diagnose and fix wireless network issues and impairments escalated from other departments.
• Manage network incidents within SLA.

Required profile

• Bachelor's degree in Telecommunication Engineering.
• 5+ years of experience in NOC operations and in wireless networks within the telecom/communication industry.
• Ability to work effectively in a 24x7x365 environment.
• Proven expertise in network troubleshooting and incident resolution.

Required skills

• Monitoring tools such as Huawei NCE, NFMP, PRTG, Cisco Prime, Ericsson ENM, Huawei U2020, Nokia NetAct.
• Python, Power BI and SQL for data management and analysis, with automated workflows and dashboards.
• Radio Access Network (NSN/Huawei/Ericsson 2G/3G/4G/5G), Cisco Wi-Fi, RTN transmission and AAA.
• Hands-on experience with Huawei and Nokia wireless products, and Cisco indoor and outdoor access points.
• Advanced Excel automation and VBA scripting; Microsoft Office.