Operations Manager - Car Wash & Detailing

About the role

Dr. Wash is looking for an experienced Operations Manager to oversee daily activities at its car wash and detailing centre in Al Jurf 2, Ajman. The successful candidate will supervise staff, maintain service quality, manage operational resources and improve overall efficiency. The role calls for strong leadership, technical knowledge of vehicle care and a commitment to customer satisfaction.

Key responsibilities

• Oversee daily car wash and vehicle detailing operations to ensure smooth and efficient service delivery.
• Manage staff schedules, monitor performance and maintain team productivity.
• Ensure high standards of customer service, vehicle care and service quality.
• Monitor supplies, equipment, inventory and operating expenses.
• Address customer complaints and implement improvements to operational processes.
• Maintain workplace cleanliness, safety and compliance with established procedures.
• Conduct employee performance evaluations, give constructive feedback and promote teamwork.
• Ensure the safe and effective use of automated washing equipment and detailing products.

Required profile

• Previous experience in car wash management, vehicle detailing or automotive service operations.
• Ability to supervise teams, resolve operational challenges and improve productivity.
• Strong communication, organisational, problem-solving and customer service skills.
• Customer-focused, results-oriented and committed to high service standards.

Required skills

• Understanding of automated car wash equipment and detailing safety procedures.
• Knowledge of chemical dilution ratios and automotive paint care.

Candidates apply by sending their updated CV to the employer by email.