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Operations Support Agent – Associate (Part‑Time, UAE)

FedEx · Doubaï

🇬🇧 English
Microsoft Office

Job description

About the role

The Operations Support Agent – Associate will work part‑time in the UAE, ensuring that defined operational processes are completed accurately and on time. You will support various functions such as dispatch, manifesting, dangerous goods handling, and customer service, while maintaining compliance with internal and external standards.

Key responsibilities

  • Execute operational procedures and meet deadlines with high accuracy.
  • Identify and resolve anomalies using established rules and procedures.
  • Escalate complex issues to senior team members when necessary.
  • Support dispatch, manifesting, dangerous goods, and cross‑border road linehaul activities.
  • Maintain detailed records and generate reports for operational administration.

Required profile

  • Strong attention to detail and commitment to compliance.
  • Ability to work independently and make judgment‑based decisions.
  • Effective interpersonal and problem‑solving abilities.
  • Organized planning and time‑management skills.

Required skills

  • Microsoft Office

What we offer

  • Equal opportunity employment with a focus on diversity, equity, and inclusion.
  • A supportive work environment that values employee well‑being and growth.

Questions fréquentes

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FedEx

Doubaï