Patient Journey Coordinator

Joint Space · Dubai

New

🇬🇧 English

Job description

About the role

Joint Space is seeking a Patient Journey Coordinator to work alongside practitioners and the reception team at its Alserkal Avenue clinic in Dubai. You will help patients understand their treatment plans, explore additional services, and confidently book their next steps.

Key responsibilities

Engage with patients in the clinic, receive referrals from practitioners, and explain treatment plans and complementary services.
Provide clear information on services, pricing, and booking options to enable well‑informed decisions.
Identify and address reasons patients may hesitate to book, communicating insights back to practitioners.
Coordinate closely with the reception team to ensure bookings are completed and follow up with patients who need more time.
Track referrals, conversations, and bookings, reviewing numbers regularly to meet agreed booking targets.

Required profile

Patient‑facing attitude with strong communication skills.
Ability to understand and convey service offerings and pricing.
Comfortable working in a multidisciplinary health environment.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Joint Space.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Why are you reporting this job?

Thank you for your report. We will review this job.

Explore further

Salaries, guides and searches in the United Arab Emirates.

Salaries by job title

Career advice

Got a UAE job offer? How to check it is genuine before you pay or share anything

Apply in 30 seconds

Enter your email to apply. An account will be created automatically.

Apply now →

By continuing, you accept our terms of use.

Already have an account? Login

A question about this job?

Ask it here: you will get the full job summary by e-mail, right away.

💬 Chat with us on Telegram

Published 3 hours ago

Expires 1 week from now

11 views · 0 interested

Share Log in to earn credits by sharing

Boost your chances

Upload your CV — we will match you with relevant openings.

Analyzing your CV...

Joint Space

Dubai

Related job offers

Emplois à Dubai Métier : Health & Medical