Patient Registration Specialist

About the role

The Patient Registration Specialist is a part‑time, remote position supporting a virtual clinic. You will manage the registration process for new and returning clients, ensuring all information is accurate and complete.

Key responsibilities

• Collect and verify client information, entering data into registration and scheduling systems.
• Respond to client inquiries via phone, messaging, or email, providing clear information about services and appointment procedures.
• Coordinate with clinical and administrative staff to confirm bookings and update records.
• Maintain confidentiality and a professional, supportive tone throughout client interactions.

Required profile

• Strong patient registration and record‑management abilities.
• Excellent phone etiquette and communication skills for empathetic client interactions.
• Solid customer‑service experience, preferably in healthcare or mental‑health settings.
• Reliable internet connection and ability to work remotely while handling sensitive information responsibly.

Required skills

• Virtual Communication Platforms
• Record Management
• Digital Tools
• Data Entry