PRO Assistant – Visa & Government Liaison

About the role

Prime FM is seeking a proactive PRO Assistant to support its operations in Dubai. The role involves managing visa, Emirates ID and medical processes while ensuring compliance with UAE immigration and labour regulations.

Key responsibilities

• Process new visa applications, renewals, cancellations and amendments.
• Handle Emirates ID applications, renewals and cancellations.
• Coordinate medical tests for visa applicants and track expiry dates.
• Liaise with government authorities such as ICP, GDRFA, Amer and MOHRE.
• Prepare, review and submit required documentation accurately and on time.
• Maintain records, reports and trackers for visas, IDs and medicals.
• Support additional PRO and administrative tasks as needed.

Required profile

• 1–2 years of experience as a PRO Assistant in the UAE.
• Strong knowledge of UAE visa, Emirates ID and medical procedures.
• Excellent follow‑up and organisational skills.
• Ability to work under pressure and meet deadlines.
• Arabic typing proficiency.

Required skills

• Microsoft Excel (formulas, VLOOKUP, pivot tables).
• Microsoft PowerPoint.
• Arabic typing.

What we offer

• Competitive salary package.
• Opportunities for career growth.
• Professional and supportive work environment.