Program Manager – Digitalization Programs, Middle East Region

About the role

The Program Manager will lead the delivery of digitalization programs across the Middle East, ensuring multi‑country initiatives meet customer outcomes, commercial targets and strategic growth objectives. You will act as the regional focal point for program governance, risk management and stakeholder alignment in sectors such as process industries, energy, utilities and infrastructure.

Key responsibilities

• Own end‑to‑end delivery of regional digital programs, managing scope, schedule, budget, quality, risk and financial performance.
• Establish and maintain robust program governance, including steering committees, executive reviews, dashboards, risk registers and decision logs.
• Lead cross‑functional teams across project management, engineering, product, software, cybersecurity, data, cloud, services, commercial, legal, finance and partner organizations.
• Standardize program lifecycle practices, phase gates, delivery cadences, documentation and reporting across multiple countries.
• Translate customer business objectives into clear digital program outcomes, success measures and value‑realization roadmaps.
• Support revenue forecasting, billing milestones, cash collection and change‑order management in line with operating plans.

Required profile

• 10–15 years of experience in program or project management, digital transformation or technology‑enabled services.
• Proven track record managing complex, multi‑country programs in the Middle East, preferably in oil & gas, petrochemicals, utilities or infrastructure.
• Strong understanding of digitalization, industrial software, connected operations, data platforms, analytics, cloud solutions and cybersecurity.
• Experience leading matrixed, cross‑functional teams without direct authority and engaging senior customer executives.
• Excellent written and verbal communication skills in English; Arabic is a plus.

Required skills

• Industrial software
• Connected operations
• Data analytics
• Cloud solutions
• Cybersecurity
• System integration
• Agile methodologies (PMP, PgMP, PMI‑ACP, Scrum)