Project Account Manager

About the role

The Projects Account Manager owns a portfolio of strategic, recurring project customers across the UAE. It is a hybrid role covering account management and commercial closure: protecting and growing existing relationships while taking ownership of proposals, negotiation and deal closure, both for opportunities handed over by the Business Development Manager and those generated within the account base.

Key responsibilities

• Manage and grow a portfolio of strategic, recurring project accounts across the UAE.
• Take ownership of qualified opportunities at formal handover from the Business Development Manager and run them through proposal, negotiation and closure.
• Manage proposals, commercial negotiations and deal closure for new and existing account opportunities.
• Identify and pursue expansion and repeat project opportunities to reduce customer attrition.
• Support new business growth alongside the Business Development Manager.
• Own commercial tracking: forecasting, next steps, margin and scope tracking, and quarterly account reviews.
• Keep the CRM accurate and current daily, including opportunity ownership, handover records, customer notes, forecasts and next actions.
• Maintain a regular cadence of qualified customer meetings, with targets agreed with the Sales Director.
• Work with delivery and technical teams so customer requirements are met and projects progress.
• Build partner and customer relationships, representing the company at networking and customer events.

Required profile

• Degree in Business, Sales, Marketing, Engineering or a related field.
• 3 to 5 years of account management, project sales or business development experience, ideally in IT, AV, ELV or systems integration.
• Track record of managing commercial sales cycles from qualification to closure.
• Proven strong commercial and negotiation skills, and excellent relationship-management skills.
• Excellent verbal and written communication; sound commercial judgement on pricing and margins.
• Disciplined CRM and record-keeping habits, proactive and target-driven, organised enough to run several accounts and opportunities in parallel.
• UAE driving licence preferred.

Required skills

• Technical fluency in IT infrastructure, audio visual, ELV and security systems is highly valued.
• Strong collaboration across technical, delivery and finance teams.

What we offer

• Competitive salary with a performance-based incentive plan.
• 30 calendar days of annual leave per year.
• UAE employment visa and medical insurance.
• Company-supported training and professional development.
• A strategic, high-ownership role in a growing regional systems integrator with direct access to senior management.