QA Analyst 1 (UAE Nationals)
noon · Doubaï
Job description
About the role
We are seeking a curious and detail‑oriented QA Analyst to help test and improve AI‑powered customer experiences for e‑commerce, including chatbots, voice AI and automated support agents.
Key responsibilities
- Contribute to test planning, effort estimation and change‑impact analysis for prompts, models and agent workflows.
- Design and execute functional, integration, API, exploratory, regression and smoke tests across UI, APIs, conversational flows and voice experiences.
- Evaluate AI responses for relevance, accuracy, safety, tone, consistency and proper escalation.
- Identify, reproduce and document defects, and support bug‑reporting and triage processes.
- Collaborate with AI engineers, product managers, designers and operations to prioritize testing activities.
Required profile
- Up to 1 year of hands‑on experience with functional, integration or regression testing.
- Strong analytical, problem‑solving and communication skills.
- Ability to work independently and within a cross‑functional, multi‑country team.
- Genuine interest in conversational AI and LLM‑based systems.
Required skills
- Python or JavaScript programming.
- SQL and database validation.
- Experience with automation frameworks for API, web or mobile testing.
- Hands‑on experience writing test cases and evaluating LLM/agent outputs.
- Fluency in written and spoken English and Arabic.
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noon
Doubaï