Quality Assurance Manager

About the role

We are seeking a detail‑oriented Quality Assurance Manager to lead our quality initiatives. The role involves developing QA strategies, overseeing inspections, and driving continuous improvement across production and engineering teams.

Key responsibilities

• Develop, implement and maintain quality assurance policies, procedures and systems.
• Establish quality standards, performance objectives and inspection criteria aligned with industry regulations.
• Oversee product inspections, testing procedures and process evaluations.
• Monitor quality performance indicators, identify recurring issues and implement corrective and preventive actions.
• Lead internal audits and coordinate external audits to ensure compliance with ISO 9001 and other standards.
• Investigate customer complaints, product defects and non‑conformities, conducting root‑cause analysis.
• Collaborate with production, engineering, procurement and operations to mitigate quality risks.
• Maintain quality documentation, audit records and compliance reports.
• Train, mentor and lead quality assurance personnel.
• Evaluate supplier quality performance and work with procurement to address material defects.

Required profile

• Proven experience as a Quality Assurance Manager or similar role.
• Strong knowledge of quality management systems and ISO 9001.
• Experience conducting audits, managing non‑conformities and implementing CAPA.
• Excellent analytical, problem‑solving and decision‑making abilities.
• Leadership skills with the ability to develop and guide QA teams.
• High attention to detail and commitment to customer satisfaction.

Required skills

• Microsoft Excel for data analysis and reporting.
• Quality management software or ERP systems.
• Lean Manufacturing, Six Sigma, FMEA, 8D problem‑solving methodologies.
• Statistical Process Control (SPC) and quality metrics.

What we offer

• Opportunity to lead QA initiatives and influence business performance.
• Collaborative environment that encourages innovation and continuous improvement.
• Professional development, training and mentorship.
• Career progression to senior quality leadership roles.
• Competitive compensation and comprehensive benefits package.