Quality Officer – HealthHub (Emirati)

About the role

The Quality Officer will join Al‑Futtaim Health’s Quality and Patient Safety team, supporting HealthHub clinics across Dubai. This full‑time, onsite position focuses on patient safety, accreditation readiness, quality improvement initiatives, and performance monitoring.

Key responsibilities

• Promote patient safety practices and support quality improvement projects across HealthHub.
• Collect, validate, analyse and present quality and patient‑safety data.
• Assist departments in identifying, monitoring and implementing improvement initiatives.
• Conduct clinical case reviews and flag potential quality or safety concerns.
• Develop, review, implement and maintain policies, procedures and service scopes.
• Maintain quality databases, policy registers and organisational charts.
• Support accreditation activities, including preparation, coordination and compliance monitoring.
• Coordinate quality committees, meetings, minutes and follow‑up actions.
• Lead focused reviews, audits and performance‑improvement projects using recognised quality methodologies.
• Prepare accurate quality reports, dashboards and visual presentations.

Required profile

• Emirati national.
• Full‑time availability.
• Based in Dubai Festival City.
• Ability to work collaboratively with clinical and non‑clinical teams.

Required skills