Receptionist - Front Desk and Cash Handling

About the role

TU Holdings Group is hiring a full-time Receptionist in Abu Dhabi. The role is the first point of contact for customers, combining front-desk duties with cash handling. It sits within the Front of House / Guest Services department.

Key responsibilities

• Greet customers warmly and welcome them
• Answer inquiries about services, products or schedules in person, by phone or by email, and resolve concerns promptly
• Maintain the reception area clean and organised
• Schedule and confirm appointments, and manage cancellations, rescheduling and waitlists
• Process payments by cash, credit card and other methods, issue receipts and handle refunds
• Keep daily transaction records, perform end-of-day cash reconciliations and prepare cash reports
• Keep accurate customer and transaction records, assist with inventory tracking and restocking of front-desk supplies
• Follow company policies on cash and confidential information and ensure compliance with regulations

Required profile

• Previous experience as a receptionist, hostess or cashier is preferred
• Professional appearance is mandatory
• Ability to collaborate with colleagues and contribute to a positive team environment

Required skills

• Proficiency in point-of-sale (POS) systems and basic accounting software
• Familiarity with Microsoft Office (Word, Excel) or equivalent tools
• Strong customer service and communication skills, attention to detail and ability to multitask